These Terms govern your use of kuriousdigital.com and of everything Kurious Digital LLC ("we", "us") provides: services, consulting, existing monthly platform plans, online training and digital products. Kurious Digital LLC is a Wyoming limited liability company. Our contact details are in the footer of this page.

1. What we provide

• Projects and consulting: custom AI agents, automations and integrations that we build for a client's business, and AI consulting for business owners and their teams (Part A).
• Online training and digital products: live online sessions and workshops, recordings, guides, templates and other digital resources (Part D).

Part B applies to clients who hold a Website and CRM plan on the Kurious platform. Part C applies to the messages sent through the agents, automations and plans we provide, whether they are delivered as a project or on a plan. Part E applies to everything we provide.

Part A. Projects and consulting

2. Proposals and scope

Each project is described in a written proposal or statement of work that sets out the scope, the price, the payment schedule (for example a setup fee, a deposit and milestone payments) and the planned timeline. Once you accept it in writing, the proposal forms part of these Terms. If the proposal and these Terms disagree, the proposal applies to that project.

3. Changes to the scope

Work outside the agreed scope, including new features or changes to parts you have already approved, is quoted separately and starts only after you accept that quote in writing.

4. What we need from you

You agree to give us the access, accounts, content, information and timely feedback the project needs. Delays on your side may move the timeline. You confirm that you have the right to share the content and data you give us, and that your use of the finished work will follow the laws that apply to your business.

5. Payment

Invoices, deposits and setup fees are payable on the dates set in the proposal, in US dollars unless the proposal says otherwise. If an invoice is unpaid after its due date, we may pause or stop work until it is paid.

6. Third-party tools and their costs

Agents and automations run on third-party tools, such as AI model providers, automation platforms, hosting and messaging services. Unless the proposal says otherwise, you hold these accounts in your own name and pay their fees and subscriptions directly to the providers. Their terms, prices, availability and changes are outside our control. Messaging costs are covered in section 19.

7. Ownership of the work

When you have paid all amounts due for a project, ownership of the custom deliverables we made specifically for you passes to you. Our pre-existing tools, code, templates, prompts, methods and know-how, and general improvements to them, remain ours. Where they form part of a deliverable, you receive a non-exclusive licence to use them as part of that deliverable in your business.

8. Reviewing AI outputs

AI systems can make mistakes, including wrong, incomplete or out-of-date answers. We test the work we deliver, but we do not guarantee that AI outputs will always be accurate. You are responsible for reviewing what an agent or automation produces before relying on it, and for deciding how it is used with your customers.

9. Support after handover

Support, maintenance or changes after handover are included only where the proposal says so. Otherwise they are quoted separately.

10. Consulting

Consulting sessions take place online at times we agree, and their number and length are set out in the proposal or at booking. Consulting is advice and guidance on using AI in your business: you decide what to apply, and you remain responsible for your business decisions and for how you use AI tools.

11. Ending a project

Either side may end a project by writing to the other. If a project ends early, you pay for the work completed up to that date, and the Refund Policy applies to the amounts already paid.

Part B. Website and CRM plans (monthly subscription)

12. The plan

A plan gives your business an account on the Kurious platform, which brings together a website, a booking calendar, customer management (CRM) and automated follow-up. What your plan includes, its monthly price and any setup fee are set out in your proposal or order. We provide the platform under our own brand, using licensed third-party software and hosting, and we may update or improve its features over time.

13. Monthly billing

Plans are billed monthly in advance, in US dollars unless your proposal says otherwise. Your plan renews automatically each month, and the payment method on file is charged at the start of each billing period, until you cancel. We will tell you by email at least 30 days before any change to the price of your plan.

14. Cancelling a plan

You may cancel your plan at any time by writing to [email protected]. The cancellation takes effect at the end of the billing period you have already paid for, and you keep access until then. We do not refund or credit partial months.

15. Unpaid plans

If a payment fails or an invoice is unpaid after its due date, we will tell you by email and may suspend your account until the amount is paid. We restore access once the payment is made.

16. Your content and data

You own the content you put on the platform, such as your website text and images, your customer records and your messages. You can export your content while your plan is active. Please export what you need before your last paid period ends: after the account is closed, we may delete its data, except records we must keep for legal, tax or accounting reasons.

17. Acceptable use

You agree to use the platform lawfully. You may not use it to send spam, to message people who have not agreed to hear from you, or to publish unlawful, misleading or harmful content. You are responsible for following the consent, email, SMS and calling laws that apply to your business. We may suspend an account that breaks these rules or puts the platform or its messaging services at risk.

Part C. Messaging

18. Messaging rules

Agents, automations and plans can send messages to your customers, for example by email, SMS or messaging apps. You agree to follow the terms and policies of each messaging channel and platform you use, including getting people's agreement (opt-in) before you message them, and using approved message templates where a platform requires them. You are responsible for the content sent on your behalf and for the business information you give an agent to work from. Messaging platforms may change their rules or prices, or limit or suspend an account or a number, for reasons outside our control.

19. Messaging costs

Messaging services charge their own fees, such as SMS fees, email sending fees and the fees charged by messaging apps. These costs are not included in the price of a project or plan unless your proposal says so. As stated in your proposal or plan, they are either billed to you by us or passed through to you and paid directly to the provider.

Part D. Online training and digital products

20. What is included

The exact contents of each online training, live session or digital product are described on its page at the time of purchase.

21. Purchases and payment

Prices are shown on each product's page and checkout in US dollars. Payments are processed by third-party payment providers; we do not store your full card details. Unless a product page clearly states otherwise, a purchase is a one-time payment.

22. Licence to use our materials

When you buy a training or digital product you receive a personal, non-transferable licence to use its materials for yourself or your own business. You may not resell, share, publish or redistribute our materials, recordings or files.

23. Live sessions

Live sessions take place online on the dates announced on the product page. If we need to change a date, we will tell registered participants by email and offer the new date or access to the recording.

Part E. Everything we provide

24. No guaranteed results

We build, advise and teach with care, but results depend on your business, your market, your data and how the work is used. We do not guarantee any specific income, saving, business or other outcome from our services, plans, training or products.

25. Independence from tool providers

Our work uses third-party tools such as Claude, ChatGPT and Gemini. We are an independent company and are not affiliated with, endorsed by or sponsored by Anthropic, OpenAI, Google or Meta. Your use of those tools is governed by their own terms.

26. Confidentiality

We keep the business information you share with us confidential and use it only to deliver the work you asked for. How we handle personal data is explained in the Privacy Policy below.

27. Limitation of liability

To the extent permitted by law, we are not liable for indirect or consequential losses, such as lost profits, lost data or business interruption. Our total liability for any claim relating to a project, plan or product is limited to the amount you paid us for that project, plan or product in the twelve months before the claim.

28. Governing law

These Terms are governed by the laws of the State of Wyoming, United States, without regard to its conflict-of-law rules. Any dispute will be handled by the competent courts of Wyoming, unless the law of your country of residence gives you rights that cannot be waived.

29. Changes and contact

We may update these Terms. The version in force is the one published on this page on the date of your purchase or of your accepted proposal; for a plan, a new version applies from your next billing period after we tell you about it by email. Questions: [email protected].

Kurious Digital LLC, a Wyoming limited liability company, is responsible for the personal data described here. Our contact details are in the footer of this page.

What we collect

• Contact details you give us: name, email address, phone number and, for projects and plans, your company name and role.
• Order and billing details: what you bought, the project or plan you agreed, invoices and payment status. Card details are handled by our payment providers, not by us.
• Project data: the information, documents, files and account access a client shares with us to deliver a project.
• Usage data: pages visited and actions taken on our sites, through cookies and similar technologies, including analytics and advertising pixels.

How we use it

• To deliver what you bought, the project you asked for or your plan, and give you access to it.
• To send messages about your purchase, project or plan and, if you agreed, updates about our services. You can unsubscribe at any time.
• To measure and improve our sites and advertising.

Data you share with us for a project

We use the information and files you share for a project only to deliver that project. We keep them confidential, give access only to the people working on your project, and share them only with the service providers the project needs, such as the AI and automation platforms it runs on. Where an agent or automation runs on accounts in your name, those providers handle the data under your own agreement with them. When the project ends, we delete or return your project data on request, except records we must keep for legal, tax or accounting reasons. Please share only the personal data the project needs.

Your customers' data on a plan, an agent or an automation

When you use a plan, or an agent or automation that we run for you, the platform and the tools it runs on store and process details of your own customers and contacts on your behalf, such as names, phone numbers, email addresses, bookings and messages. You decide what is collected and how it is used, and you are responsible for having your customers' permission to contact them. We process this data only to provide the service to you and do not use it for our own purposes.

Who we share it with

Service providers that help us run the business, such as payment processors, email and messaging platforms, platform software and hosting, analytics, AI and automation providers, under their own privacy and security commitments. We do not sell your personal data.

Your choices and rights

You can ask us to access, correct or delete your personal data, or to stop promotional emails, by writing to [email protected]. We keep data only as long as needed for the purposes above and for legal and accounting obligations.

Online training and digital products

Our online training and digital products are made available as soon as payment is completed. For this reason, these payments are non-refundable, except in these cases:

• you were charged twice for the same purchase;
• there was a billing error on our side;
• a refund is required by the law that applies to you.

If a specific offer states its own refund terms on its sales page or checkout, those terms apply to that offer.

Projects and consulting

Setup fees and deposits are non-refundable once work has started. Fees for work already performed, and for consulting sessions that have already taken place, are non-refundable. If a project is cancelled, the client pays for the work completed up to the date of cancellation. Any refund terms set out in a signed proposal take precedence over this policy.

Website and CRM plans

You can cancel a plan at any time; the cancellation takes effect at the end of the billing period you have already paid for. We do not refund or credit partial months. A plan's setup fee is non-refundable once setup work has started. Messaging fees already charged by SMS, email or messaging app providers cannot be refunded.

Billing errors

To request a correction of a billing error, write to [email protected] within 14 days of the charge, with the email address used for the purchase or the invoice number.